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Managed Solutions

Business Solutions

  • IT Program & Project Management
  • 27×7 Network monitoring
  • 24×7 Help desk
  • Proactive network maintenance

Network Defense and Antivirus

  • Managed antivirus and intrusion detection
  • Virus remediation and incident recovery support
  • Service Level Agreement (SLA) development
  • Patch management (operating system and application)
  • Vulnerability scanning
  • Data recovery (virus, computer, or HD crash)

IT Asset Management

  • IT Asset discovery and management
  • Warranty and service contract management
  • Software license and maintenance contract management
  • Software license and software compliance audit

Configuration Management

  • Configuration Management (hardware standardization)
  • Configuration Management (Software Development Life Cycle)
  • Change Management

Continuity of Operations Planning (COOP) and Disaster Recovery (DR) Solutions

  • Data backup and restoration
  • Identification of mission critical business processes, information systems, and data
  • Business Continuity Planning
    • Contingency Planning Policy and Procedures
    • Contingency Plan Development
    • Contingency Training
    • Contingency Plan Testing and Exercise
    • Alternate Storage Site
    • Alternate Processing Site
    • Telecommunications Services
    • Information System Backup
    • Information System Recovery and Reconstitution

Business Process Re-engineering

  • Business process analysis and improvement (Lean/Six Sigma)
  • Enterprise Resource Planning (requirements analysis and system integration into your business)
  • Supply Chain Management (implement Secure Supply Chain processes for government customers)
  • Knowledge Management
  • Groupware and collaborative systems for social workplace