Managed Solutions
Business Solutions
- IT Program & Project Management
- 27×7 Network monitoring
- 24×7 Help desk
- Proactive network maintenance
Network Defense and Antivirus
- Managed antivirus and intrusion detection
- Virus remediation and incident recovery support
- Service Level Agreement (SLA) development
- Patch management (operating system and application)
- Vulnerability scanning
- Data recovery (virus, computer, or HD crash)
IT Asset Management
- IT Asset discovery and management
- Warranty and service contract management
- Software license and maintenance contract management
- Software license and software compliance audit
Configuration Management
- Configuration Management (hardware standardization)
- Configuration Management (Software Development Life Cycle)
- Change Management
Continuity of Operations Planning (COOP) and Disaster Recovery (DR) Solutions
- Data backup and restoration
- Identification of mission critical business processes, information systems, and data
- Business Continuity Planning
- Contingency Planning Policy and Procedures
- Contingency Plan Development
- Contingency Training
- Contingency Plan Testing and Exercise
- Alternate Storage Site
- Alternate Processing Site
- Telecommunications Services
- Information System Backup
- Information System Recovery and Reconstitution
Business Process Re-engineering
- Business process analysis and improvement (Lean/Six Sigma)
- Enterprise Resource Planning (requirements analysis and system integration into your business)
- Supply Chain Management (implement Secure Supply Chain processes for government customers)
- Knowledge Management
- Groupware and collaborative systems for social workplace
